In order to transform a service, you need to ask the right questions.
How can we get over the inertia of 'the way things have always been done?'
How can we learn and understand what people actually want?
How can we move beyond interesting ideas and into action?
Made Manifest has a whole host of approaches that we use to find the answers.
We collaborate in a variety of ways, because each opportunity is different. We lead, we support, we coach, we teach—and sometimes we do all of these at once.
Consulting
Does your organization have a service, experience, or process that could work better?
Made Manifest leads collaborative projects that engage your team and your audience to map what’s possible and how to get there.
We know how to connect the dots across complex organizations, taking the work all the way from research & findings through to ideation & prototyping, and most critically, to implementation. We work with clients who have the vision and the will to improve the way things work.
- Qualitative Research
- Quantitative Research
- Journey Mapping & Service Blueprinting
- Service Prototyping & Testing
- Design Sprints
- Workshop Design & Facilitation
- Systems Thinking
- Org Design
- Exhibition Design
- Visual & Communication Design
Capacity Building
Looking to embed service design capabilities within your team, or to foster them yourself.
Made Manifest offers professional coaching and individual career training at varying scales.
Even in our tech-saturated and complex-systems-driven reality, change must be sparked and led by people.
Equipping yourself or your team with the behaviours and tactics that enable transformation creates long-lasting potential.
- Workshop Design & Facilitation
- Training & Development
- Coaching, Executive Coaching
- 1:1 Service Design Mentorship
- Team Capacity Building
Perspectives
Find yourself curious about the world of service design or just looking to learn more?
Made Manifest’s founder, Linn, actively writes and gives talks about the field—sharing perspectives and starting conversations.
Service Design is rapidly evolving, is crucial for a positive audience experience, and is at play within almost every type of business, so there is lots to chat about.
You can sign up for Linn’s newsletter, read articles, watch lectures, or engage Linn to give a talk.
- Keynote Speaking
- Lunch & Learns
- Writing
- Studio Projects
Who we work with.
We collaborate with clients who are looking to improve the way things work—be it a service that your audience engages with, or even the way your team itself works.
Because services are everywhere, transcending sectors, our clients come to us from across industries. We work in telecom, start-up tech, education, not-for-profit, arts & culture, health, and the public sector. What unifies our clients is a drive to make real change, an openness to explore, and mutual trust.
