Made Manifest

We lead, we support, we coach, we teach—and sometimes we do all of these at once.

Consulting

Does your organization have a service, experience, or process that could work better?

Made Manifest leads collaborative projects that engage your team and your audience to map what’s possible and how to get there.

Capacity Building

Looking to embed service design capabilities within your team, or to foster them yourself.

Made Manifest offers professional coaching and individual career training at varying scales.

Perspectives

Find yourself curious about the world of service design or just looking to learn more?

Made Manifest’s founder, Linn, actively writes and gives talks about the field—sharing perspectives and starting conversations.

What unifies our clients is a drive to make real change, an openness to explore, and mutual trust.

Linn’s tenacity, thought leadership and service design excellence was monumental in uncovering critical customer and organizational challenges. Working with Linn was an every day learning experience because of her deep and diverse expertise of design methodology. What more, it’s always a joy to work with Linn because of her passion for collaboration and belief in the value of partnerships.

Sophia Park

Product Marketing at TELUS

In my time working with Linn, she demonstrated leadership, strategic thinking, and perhaps most importantly, empathy. I've never met anyone so dedicated to the art and craft of design, while at the same time being a great coach and mentor. I learned a lot about what it takes to lead a team from her, and am happy to say we still keep in touch to this day.

Kyle Schruder

Director of Design at Coactuate

I just wanted to say it was truly a joy to be part of all of your classes. The energy and passion that you brought to each class was amazing and always lifted the energy of the room. I’ve learned so much from you by just observing how you conduct the room, provide valuable feedback and ultimately empowered us throughout the course.

Karri Ojanen

Service & Interaction Design at RBC

Linn has a fantastic capacity for watching an organization and its design challenges closely, absorbing each detail, before carefully articulating a rigorous approach that pokes in exactly the right places and doesn't avoid the difficult questions. The result: insights and design you can trust deeply.

SPENCER BEACOCK

Principal at October Systems

What our clients are saying about us.

01.

Michael Huynh

Director of Professional Conduct, ICCRC

"Linn is an impressively effective service design professional. Her thoughts and approach to the topic are, in one word, edifying. She diligently prepared and deftly executed on a workshop (a design sprint) that meaningfully engaged our team, helped build alignment, and kept us focused on tackling our main problem. Our team’s joint efforts resulted in clear solutions with actionable next steps. I find just working with Linn offers you an opportunity to revisit the structure of meetings and open your eyes to what can be done to foster shared critical thinking and buy-in, particularly when working with teams remotely."

02.

Heather Blackburn

Sr. Lead Talent Operations Acceleration, Shopify

"Linn is extremely knowledgeable in this space, generous with her expertise and guidance and above all she's a really lovely human who became a trusted partner early in the process. Highly recommend her to any team that is looking to get sh*t done :)"

03.

Kyle Schruder

Director of Design, Coactuate

"In my time working with Linn, she demonstrated leadership, strategic thinking, and perhaps most importantly, empathy. I've never met anyone so dedicated to the art and craft of design, while at the same time being a great coach and mentor. I learned a lot about what it takes to lead a team from her, and am happy to say we still keep in touch to this day."

Made Manifest leads transformational service design projects.

Change is good. Change is hard. Ideas are great, action is even better.

We lead, we support, we coach, we teach—and sometimes we do all of these at once.

Consulting

Does your organization have a service, experience, or process that could work better?

Capacity Building

Looking to embed service design capabilities within your team, or to foster them yourself.

Perspectives

Find yourself curious about the world of service design or just looking to learn more?

We collaborate with clients who want to improve the way things work.

Uncovering opportunities in a complex complaints process

Prototyping a more accessible City Hall experience

What unifies our clients is a drive to make real change, an openness to explore, and mutual trust.

What our clients are saying about us.

Does your organization need help with an experience or internal process?